1. Introduction
In carrying out its activities, the company HABITADD OOD, UIC 206290982, with its registered office and registered office address: Sofia, 8 Nedelcho Bonchev Street, processes information, including personal data.
All information, including that collected from the website www.habitadd.bg, is owned and managed by HABITADD OOD in accordance with the provisions.
of the Personal Data Protection Act and related legal regulations, including, but not limited to, Regulation (EU) 2016/679 (“GDPR”). This Policy aims to inform you about the way in which we process your personal data in our capacity as administrator, as well as about your rights.
The protection of personal data is of utmost importance to us. HABITADD OOD does not sell your data to other companies or individuals. If we provide your data to third parties, these are our contractors or suppliers who process the information on our behalf, following our instructions and applying the adopted Regulation on the Protection of Personal Data. We strive to be as clear, specific and transparent as possible in the information regarding the processing of your personal data.
2. Personal data
Personal data is any information related to an identified or identifiable natural person, such as email address, names, age, date of birth, telephone number, etc. In connection with the specifics of its activities, HABITADD OOD may also collect and process specific biometric data, in order to uniquely identify the person and their specific physical condition.
Personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or Membership in trade union organizations and processing of genetic data, or data regarding the sex life or sexual orientation of an individual are a special category of personal data. HABITADD OOD does not collect or process such information for you.
3. Collection and use of personal data
HABITADD OOD collects, uses, stores and processes your personal data, which the company needs to provide the services and goods of HABITADD OOD. Part of the personal information provided by you is also used to prepare individual products that are requested by you. The collected personal information can also be used for statistical and marketing activities of HABITADD OOD, which are related to improving the quality of our services.
4. Legal documents and protection
– For issuing an invoice and processing it – all data required under Art. 114 of the VAT Act;
– Participation in online research and other marketing activities – the data provided within the framework of the various studies are mentioned in the study itself and upon providing them you will be notified of the period of storage and processing.
– In the case of complaints and claims – your names, your e-mail address (if used as a means of communication), the products that were purchased; postal address, information about the claim/complaint and the affected product(s);
– For the production of individual products – your names, delivery address, email address (if used as a means of communication), payment method used, payment amount and product(s), date of order acceptance, specific features that we must take into account when manufacturing an individual medical device.
5. Purposes and grounds for using personal information
The main activities, purposes and grounds related to the processing of personal data for HABITADD OOD are:
– Data for the purposes of fulfilling an order(s) placed on the basis of concluding a contract;
– Accounting and invoicing of purchases on the basis of our legal obligation to do so;
– Marketing activities of the Company on the basis of consent.
– Questions addressed to us related to products on the basis of your consent.
The personal information we collect helps us develop, deliver and improve our products, services, content and advertising.
We may occasionally use your personal information to send you important communications such as notifications about your purchases and changes to our terms, conditions and various policies.
6. Collection of information through other technologies. Use of cookies (COOKIES) and web bookmarks A cookie is a very small file containing data that is stored in your computer's web browser when you visit specific web pages. A cookie does not contain or collect information in itself, except when read by a server through a web browser; it may provide information to provide a more convenient service to the user by registering, along with other data, user preferences, by identifying errors and/or collecting data for statistical purposes. A cookie will not harm your computer, and no personal data is stored as a result of using the site. The installation of cookies is required for the full use of our website. In case you wish to terminate the functioning of any of the installed cookies, you may still be able to browse the site, but certain features of the site may be disabled. By changing the default settings of the browser you use, you can determine whether to allow cookies to access your computer and to what extent. In the Cookie Management you can find out how to check and change your pre-set settings regarding cookies. Please note that if you do not make any changes, this means that you accept the default settings of the browser and agree to the activation of the cookie functions. In case you do not agree, please change the settings of your browser and limit or remove the function of installing cookies. This information is summarized and provided in connection with our efforts to comply with the requirements of the latest legal regulations, as well as to ensure that we are open, honest and clear regarding the privacy of users' data. A web beacon is a transparent graphic image that is inserted into online content, a video or an email and allows a server to read certain types of information from your device, such as when a certain content or a specific email message has been viewed.
The paragraphs below aim to provide you with the necessary and comprehensive information about the cookies and web bookmarks that HABITADD OOD uses on its website for the sake of transparency. We draw your attention to the fact that if you share the use of your device with other persons, the personalized nature of the cookies or bookmarks may also change. The website uses cookies to facilitate your navigation. Cookies and bookmarks are used for:
– Advertising cookies, which allow you to receive offers from HABITADD OOD on the websites of external partners;
– Web bookmarks, to identify interest in certain products offered.
You can set your internet browser so that it does not save cookies or delete those already saved. If you wish to take advantage of these functions, please contact the manufacturer of your internet browser for additional information on its settings.
7. Personal data on social networks
Your access to social networks such as Facebook, Google +, YouTube, Twitter and others requires separate registration and acceptance of the general terms and conditions of these sites. HABITADD OOD is not responsible for the protection of your personal data when accepting these general terms and conditions. Please read the general terms and conditions of these sites in detail.
8. Disclosure of personal data
Within HabitAdd OOD, only employees whose direct duties are related to the activities for which the relevant personal data are collected and processed have access to personal information.
HABITADD OOD may disclose certain personal information to strategic partners, subcontractors who work with us by providing products and services related to the company's activities or assisting HABITADD OOD in production, delivery and marketing to Users. Personal information will only be provided in cases where this is unavoidable (for example, preparing named User Cards or sending a specific product that you have ordered through the courier company selected by you in the application or announced in the delivery conditions).
In cases where HABITADD OOD shares information about you with third parties - suppliers of HABITADD OOD, the company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for this. Your data is also considered confidential for our partners.
It may be necessary – by law, in a court of law, in a lawsuit and/or at the request of public and governmental authorities in or outside your country of residence – for HABITADD OOD to disclose your personal information. We may also disclose information about you if we determine that for the purposes of national security, law enforcement or other issues of public importance, such disclosure is necessary or appropriate.
9. Protection of personal information
HABITADD OOD takes precautions – including administrative, technical and physical measures – to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction. When you post in forums, chat rooms or social networking services, the personal information you share is visible to other users and can be read, collected or used by them. You are responsible for the personal information you choose to provide in these cases.
All employees of HABITADD OOD who have the right to work with personal information are obliged to protect its confidentiality, as well as to comply with the applicable organizational and technical measures for its protection. Access to your data is limited to the principle of necessity to perform its duties.
In cases where HABITADD OOD shares information about you with third parties - the company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for this.
10. Retention of personal information
To determine the appropriate retention period, we take into account the amount, nature and sensitivity of the data, the potential risk of harm in the event of unauthorized use or disclosure, the purposes of the processing and whether we can achieve these purposes by other means, as well as the applicable legal requirements for data retention.
We will retain your personal information for a period necessary to fulfill the purposes set out in this Personal Data Protection Policy, unless we are required by law to retain it for a longer period. Depending on the type of data and the purposes for which it was collected, a storage period is set, after which the information is permanently deleted.
By law, we are required to store some basic data about our Users (such as names, contact information, financial information and information about transactions) for a period of ten years.
11. Your legal rights in connection with the collection and use of your personal data
If you have provided your personal data to HABITADD OOD, you have the following options at any time:
– right to access your personal data processed by HABITADD OOD;
– right to request appropriate correction, deletion or blocking of your personal data;
– right to data portability in a structured, commonly used and machine-readable format;
– right to object at any time to the processing of your personal data, where there are legitimate grounds for doing so;
– the right to refuse the processing of your personal data for the purposes of receiving an electronic newsletter and other marketing communications, etc.;
– the right to complain to the Personal Data Protection Commission if you believe that your data protection rights have been violated.
If you want to exercise your rights or to refuse to receive our electronic newsletter and other marketing communications, you can contact us by sending a message to info@habitadd.bg or by sending a letter to the following postal address:
1528 Sofia,
8 Nedelcho Bonchev St., 4th floor,
HABITADD OOD, For the Personal Data Protection Officer.
You can also contact the “Personal Data Protection Officer at HabitAdd OOD”.
We may refuse to process requests that are unreasonably repetitive, require disproportionate technical effort, threaten the privacy of other users, are extremely impractical or are otherwise not legally required to be accessed. The exercise of your rights, where they are not repetitive and unreasonably so, is not subject to payment of a fee.
When we receive a request to exercise one of your rights, we may need additional information from you to confirm your identity in order to verify that you are entitled to access the data (or to exercise one of your other rights). This is a security measure aimed at ensuring that personal data is not disclosed to persons who are not entitled to receive it. We will aim to respond to all legitimate requests within one month. It may take us more than one month to respond to your request if it is particularly complex or if we have received numerous requests from you. In this case, we will notify you in a timely manner and keep you regularly informed of any developments.
12. International data transfers
We do not transfer your personal data outside the European Economic Area (EEA).
13. Personal data of persons under 14 years of age
Personal information for persons under 14 years of age is provided only by a parent and/or legal representative.
14. Validity and Update of the Privacy Policy
We may periodically update our Privacy Policy. If there is a change to this policy, a notice will be posted on our website, along with the updated Privacy Policy.